By outcome · Feature requests
Feature request management that tells you what to build next, weighted by who is asking
Feature requests arrive from everywhere, which is why they so easily mislead. The same idea shows up as ten tickets, three reviews and a sales note, and it gets counted once or ten times depending on who is looking. Worse, a request from a churning trial user weighs the same as one from your largest account, so the roadmap can drift toward whoever is simply most vocal.
UserInsight makes feature request management honest. It captures requests from every channel, merges the duplicates into one theme, and ranks each by how often it appears and by the value and behavior of the people asking. You see what to build next on evidence, not volume alone, and tools like Productboard and Canny can plug into the same picture. It runs on aggregate, consented data with no PII exposed, and every request traces to its source.
Unify · surface the why · traced to evidence
Sample product
Ready to analyze
has signals waiting across usage, tickets and reviews. Surface the insights to see why users churn and what to build next.
Surfacing insights
AnalyzingHeadline insight
← friction step · biggest drop-off
Live, interactive · aggregate sample data
Every insight traced to its source signals · aggregate & consented · no PII exposure
Traced to source evidence
No PII · GDPR-friendly
Why it works
What your team gets with feature requests
Deduped to themes
The same request across tickets, reviews and notes collapses into one theme, so demand is counted once and accurately.
Weighted by who asks
Each request is ranked by the value and behavior of the people behind it, not just by raw count.
Build on evidence
You prioritize on a defensible signal, so the roadmap reflects what moves the business rather than who shouts loudest.
What it handles
Unified, analyzed and surfaced, automatically
UserInsight unifies your sources, reads behavior and voice together, and surfaces the churn reasons, feature requests, friction steps and themes, each traced to the signals behind it.
- Captures requests from every channel automatically
- Merges duplicates into single themes
- Ranks by user value and behavior, not just volume
- Surfaces demand you would otherwise miss
- Traces every request to its source signals
Top churn reason
Onboarding stalls before the first project
traced to 214 tickets + a 9% drop-off at onboarding step 3
Why UserInsight
One platform that fuses behavior and voice
Not an analytics tool that only shows the what, not a feedback repository that is blind to behavior. UserInsight joins both and surfaces the why, on aggregate consented data with no PII.
Unifies every source
Usage analytics, tickets, reviews, surveys and in-app feedback come together in one model, so behavior and voice finally live in the same place.
Surfaces the why
You do not write a query and wait. UserInsight tells you why churn moved and what to build next, ranked and quantified, the moment it changes.
Traced to evidence
Every insight links back to the specific tickets, reviews and events behind it, so you can click through and trust what you act on. No black box.
Good questions
Questions about feature requests
Explore more
More ways teams find the why with UserInsight
Stop guessing. See why users churn and what to build next.
Unify your usage data, feedback, tickets, reviews and surveys, and UserInsight surfaces the why, automatically. Aggregate and consented, with no PII.
Unifies usage, feedback, tickets, reviews and surveys · traced to source · no PII