One platform instead of a stack of point tools
User insights platform pricing for product, growth and CX
Replace usage analytics plus a feedback tool plus a survey tool with one unified insight layer that surfaces why users churn and what to build next. Every plan is paid. Prices in USD, monthly or annually.
Annual billing saves 50 percent: half the monthly price.
Starter
Small product team validating
$119.50 /mo
$1,434 billed once a year
$239 /mo
Billed monthly, cancel anytime
- Core unification of 3 to 4 sources
- AI churn and feature-request surfacing
- 1 product
- Sentiment and theme tracking
- Aggregate, consented, no PII
Growth
Scaling PM and growth team
$359.50 /mo
$4,314 billed once a year
$719 /mo
Billed monthly, cancel anytime
- All sources unified
- Proactive auto-insights and alerts
- Multiple products
- Integrations and shared workspaces
- Evidence trace on every insight
Scale
Cross-team PM, Growth and CX
$899.50 /mo
$10,794 billed once a year
$1,799 /mo
Billed monthly, cancel anytime
- AI insight routing across teams
- Cross-team workspaces
- API, SSO and higher volume
- Priority support
- Everything in Growth
Enterprise
Large orgs and security review
$1,499 /mo
$17,988 billed once a year
$2,998 /mo
Billed monthly, cancel anytime
- Up to 80 products, 400 sources each
- SAML and SCIM provisioning
- Custom taxonomy
- DPA and GDPR controls
- Dedicated customer success manager
Prices in USD, billed monthly or annually. No free plan. The interactive demo is the free way to try it. Every plan, Enterprise included, opens a Stripe checkout and the workspace is ready as soon as the payment clears.
One insight layer, three teams
What each team gets from the same source of truth
Whichever plan you pick, product, growth and CX work from one neutral insight layer that fuses behavior and voice and surfaces the why automatically.
For product
See what to build next, ranked by real demand and the segment asking, with the friction steps that block activation.
For growth
Find the why behind retention and conversion drops, so experiments target the real cause, not a symptom.
For CX
Turn ticket and review volume into themes and sentiment trends, then route recurring issues to the teams who can fix them at the root.
See the full breakdown of what UserInsight surfaces in use cases.
On every plan
Unified sources, the proactive why, and evidence you can trust
No matter which plan you pick, UserInsight fuses your quant and qual signals into one model and surfaces the answers, each traced back to the evidence behind it.
Unify your sources
Usage analytics, in-app feedback, surveys, support tickets, reviews and session data joined into one model of behavior and voice.
The why comes to you
Churn reasons, feature requests and friction steps surface proactively, so you stop writing queries and waiting for answers.
Sentiment and themes
Recurring themes and sentiment tracked across every source, ranked and quantified instead of buried in raw text.
Evidence, not a black box
Every insight links back to the exact tickets, reviews and events behind it, on aggregate, consented data with no PII.
Unifies usage, feedback, tickets, reviews and surveys · traced to source evidence · aggregate and consented · no PII
Pricing questions
Quick answers before you pick a plan
Stop guessing why users churn. Let the insight come to you.
Create your account, and once your sources are connected UserInsight unifies your usage, feedback, tickets, reviews and surveys, then surfaces why users churn and what to build next. Aggregate and consented, with no PII.
USD · Billed monthly or annually · No free plan