Feedback & research · In-app surveys
In-app surveys that target the right moment and explain the answers automatically
An in-app survey is easy to launch and easy to waste. Blast everyone with a five-question form and you annoy your users and bias your data. Then the responses pile up in a spreadsheet, and the team that ran the survey never finds time to actually read all of the open-text answers where the real insight hides.
UserInsight makes the in-app survey worth running. It triggers the right question at the right moment for the right segment based on behavior, then analyzes the answers for you, theming the open text and pairing every response with what that user actually does. You get a clear read in minutes, not a backlog of unread responses. It runs on consented, aggregate data with no PII exposed, and each theme links back to the verbatim answers behind it.
Unify · surface the why · traced to evidence
Sample product
Ready to analyze
has signals waiting across usage, tickets and reviews. Surface the insights to see why users churn and what to build next.
Surfacing insights
AnalyzingHeadline insight
← friction step · biggest drop-off
Live, interactive · aggregate sample data
Every insight traced to its source signals · aggregate & consented · no PII exposure
Traced to source evidence
No PII · GDPR-friendly
Why it works
What your team gets with in-app surveys
Behavioral targeting
Surveys fire based on what a user just did, so you ask the right person at the moment they have something to say.
Open text, finally read
Free-text answers are themed automatically, so the richest part of every survey actually gets used.
Answers plus behavior
Every response is paired with that user behavior, turning a flat result into a finding you can act on.
What it handles
Unified, analyzed and surfaced, automatically
UserInsight unifies your sources, reads behavior and voice together, and surfaces the churn reasons, feature requests, friction steps and themes, each traced to the signals behind it.
- Triggers surveys by behavior and segment
- Themes open-text answers automatically
- Pairs responses with real product usage
- Cuts survey fatigue with smart targeting
- Links every insight to its source answers
Top churn reason
Onboarding stalls before the first project
traced to 214 tickets + a 9% drop-off at onboarding step 3
Why UserInsight
One platform that fuses behavior and voice
Not an analytics tool that only shows the what, not a feedback repository that is blind to behavior. UserInsight joins both and surfaces the why, on aggregate consented data with no PII.
Unifies every source
Usage analytics, tickets, reviews, surveys and in-app feedback come together in one model, so behavior and voice finally live in the same place.
Surfaces the why
You do not write a query and wait. UserInsight tells you why churn moved and what to build next, ranked and quantified, the moment it changes.
Traced to evidence
Every insight links back to the specific tickets, reviews and events behind it, so you can click through and trust what you act on. No black box.
Good questions
Questions about in-app surveys
Explore more
More ways teams find the why with UserInsight
Stop guessing. See why users churn and what to build next.
Unify your usage data, feedback, tickets, reviews and surveys, and UserInsight surfaces the why, automatically. Aggregate and consented, with no PII.
Unifies usage, feedback, tickets, reviews and surveys · traced to source · no PII