UserInsight

Analytics & behavior · AI product analytics

AI product analytics that surfaces the insight before you think to ask

Traditional product analytics waits for a question. Someone has to suspect a problem, build the report, slice it, and interpret it, which means insight is limited to whatever the team thought to query that week. The most important shift is often the one nobody asked about, sitting in a chart nobody opened.

UserInsight is AI product analytics that works the other way around. It watches behavior and the customer voice together, then proactively surfaces what changed, why it changed, and what to do, without anyone writing a query first. Where Amplitude or PostHog hand you a powerful toolkit and wait, UserInsight brings the finding to you with the evidence attached. It runs on aggregate, consented data with no PII exposed, and every insight traces to the events and feedback behind it.

Unify · surface the why · traced to evidence

Insight Studio
Aggregate & consented · no PII

Sample product

Ready to analyze

has signals waiting across usage, tickets and reviews. Surface the insights to see why users churn and what to build next.

Usage spark Support ticket Review ★ Survey Session → one clear answer

Surfacing insights

Analyzing

Headline insight

Live, interactive · aggregate sample data

Every insight traced to its source signals · aggregate & consented · no PII exposure

USAGE FEEDBACK TICKETS REVIEWS SURVEYS

Traced to source evidence

No PII · GDPR-friendly

Why it works

What your team gets with ai product analytics

Insights find you

The platform surfaces meaningful shifts proactively, so you learn about the problem before it shows up in a board deck.

Why, not just what

Each surfaced change comes with the customer voice behind it, so the metric and its reason arrive together.

No query required

You do not need to know what to ask, which means insight is not capped by who knows how to build the report.

What it handles

Unified, analyzed and surfaced, automatically

UserInsight unifies your sources, reads behavior and voice together, and surfaces the churn reasons, feature requests, friction steps and themes, each traced to the signals behind it.

  • Proactively surfaces what changed and why
  • Joins behavioral shifts with the customer voice
  • Removes the need to build reports by hand
  • Explains metrics in plain language with evidence
  • Keeps all data aggregate, consented and PII-free
INSIGHT Surfaced

Top churn reason

Onboarding stalls before the first project

+12% churn frustrated

traced to 214 tickets + a 9% drop-off at onboarding step 3

1 Slack + Teams notifications 312
2 Bulk import from Asana 188
Usage + voice · unified Aggregate · no PII

Why UserInsight

One platform that fuses behavior and voice

Not an analytics tool that only shows the what, not a feedback repository that is blind to behavior. UserInsight joins both and surfaces the why, on aggregate consented data with no PII.

Unifies every source

Usage analytics, tickets, reviews, surveys and in-app feedback come together in one model, so behavior and voice finally live in the same place.

Surfaces the why

You do not write a query and wait. UserInsight tells you why churn moved and what to build next, ranked and quantified, the moment it changes.

Traced to evidence

Every insight links back to the specific tickets, reviews and events behind it, so you can click through and trust what you act on. No black box.

Good questions

Questions about ai product analytics

Those tools are powerful but reactive: you build the query, they return the chart. UserInsight is proactive and surfaces the insight first, then explains it with the customer voice. It complements a behavioral analytics stack rather than competing on dashboards alone.
Every insight links to the exact events, tickets and reviews that produced it, so you can read the evidence before acting. The AI does the surfacing and the synthesis; the verification is always one click away.

Explore more

More ways teams find the why with UserInsight

Stop guessing. See why users churn and what to build next.

Unify your usage data, feedback, tickets, reviews and surveys, and UserInsight surfaces the why, automatically. Aggregate and consented, with no PII.

See pricing

Unifies usage, feedback, tickets, reviews and surveys · traced to source · no PII