Crazy Egg pricing and Crazy Egg cost: Crazy Egg vs Hotjar pricing per pageview, per session and per recording

Divide each price by what it includes and two things show up that the plan cards do not print.

Starter is the most expensive plan per unit by a wide margin. It works out to $5.80 per 1,000 pageviews and $0.58 per recording. Plus costs 3.4 times as much and includes 30 times the pageviews and 20 times the recordings, which brings the unit cost down to $0.66 per 1,000 pageviews and about $0.10 per recording. Starter also caps you at 5 heatmap reports, which in practice means five pages. For a business with more than a handful of landing pages, Starter is a trial size, not a working plan.

Enterprise costs more per unit than Pro. Pro is $0.50 per 1,000 pageviews and $0.05 per recording. Enterprise doubles the volume for 2.4 times the price, which is $0.60 per 1,000 pageviews and $0.06 per recording. The extra $350 a month buys SSO, 100 more heatmap reports and targeting on every audience segment. If you do not need SSO, ask sales for Pro with a recordings add-on before you accept Enterprise.

No. Crazy Egg says it will never charge overages. When you hit your monthly tracked pageview or recording limit, data collection pauses and resumes automatically on the first of the following month. You can upgrade, or buy extra heatmap reports or recordings as an add-on through sales.

That protects the budget and costs you data. If a campaign doubles your traffic on the 20th, the last ten days of that month are not recorded. Crazy Egg lets you set a sampling rate per heatmap and per domain, so the practical fix is to sample high-traffic pages at 25 to 50 percent and keep 100 percent on the pages you are actively testing.

Hotjar pricing is now Contentsquare pricing. The Growth plan starts at $49 a month for 7,000 sessions and 7,000 replays and climbs through fifteen published rungs: $69 for 10,000 sessions, $99 for 15,000, $119 for 20,000, $219 for 45,000, $409 for 100,000, $569 for 150,000 and $739 for 200,000. Above 240,000 sessions the price is by quote, and the Pro plan starts at 1 million sessions, also by quote.

Contentsquare offers 20% off when you pay yearly in the app by card or PayPal, so $119 a month becomes about $95. Growth keeps 13 months of analytics data but only 2 months of session replays, and it includes 3 projects.

The free plan is unusually large: 200,000 sessions and 10,000 replays a month in 1 project, with replays, heatmaps, funnels and basic surveys. What it leaves out is what Growth sells: zone-based heatmaps, journey analysis, impact quantification, more projects and 13 months of history.

The most useful number on the Contentsquare page is one the cards do not state together. From the $119 rung (20,000 sessions) through the $469 rung (120,000 sessions), the replay allowance stays at exactly 20,000 a month. Seven price points, one replay number. It only moves again at $569 (22,000) and $739 (30,000).

So if you are paying for Hotjar to watch recordings, the $119 plan and the $469 plan give you the same number of replays. The extra $350 a month buys session analytics on more traffic, not more recordings to watch. Contentsquare also describes the replay allowance as a fixed monthly amount that cannot be increased.

The same data shows the free plan includes 10,000 replays while the $49 Growth rung includes 7,000. Upgrading to the entry paid rung lowers your replay allowance.

To compare the two you need your pages per session. We use 3, which is common for a US business site with a blog and a pricing page, and show annual totals. Contentsquare figures are list monthly price times 12, with the yearly in-app price in brackets.

At 20,000 sessions a month (about 60,000 pageviews), Crazy Egg needs Plus at $1,188 a year for 1,000 recordings. Contentsquare Growth at 20,000 sessions is $1,428 a year ($1,142 paid yearly) for 20,000 replays. Crazy Egg is cheaper on the invoice. Contentsquare gives 20 times the recordings.

At 100,000 sessions (about 300,000 pageviews), Crazy Egg needs Pro at $2,988 a year for 5,000 recordings. Contentsquare Growth at 100,000 sessions is $4,908 a year ($3,926 paid yearly) for 20,000 replays. Crazy Egg is about $1,000 to $1,900 cheaper, with a quarter of the recordings.

At 300,000 sessions (about 900,000 pageviews), Crazy Egg Enterprise covers it at $7,188 a year. Contentsquare has no published price above 240,000 sessions, so you are in a quote.

If your pages per session is closer to 1, as on a single landing page fed by paid traffic, divide the Crazy Egg pageview need by three and it gets cheaper still. If it is 6 or more, as on an ecommerce catalog, the pageview meter works against you and Contentsquare usually wins.

Buy Crazy Egg if your work is landing page and conversion testing. It includes an A/B testing tool from Plus upward, unlimited domains and seats on every plan, and a price you can fix for a year. It suits agencies and marketing teams running many small sites.

Buy Hotjar through Contentsquare if your work is watching real sessions to find friction, or if you have a product or app rather than a set of landing pages. The replay allowance per dollar is far higher, and the path to journey analysis and impact quantification is on the same contract.

Either way, heatmaps and recordings show you where people struggle. They do not tell you why a customer cancels, which usually sits in support tickets, survey answers and reviews rather than in a click map. That is the job UserInsight does: it reads your feedback, tickets and reviews next to product usage and tells you which issues are driving churn, so the pages you heatmap are the ones that matter.