A Canny alternative that reads feedback from every channel, not just a voting board

Canny does one thing cleanly: it gives your customers a public place to post feature requests and vote on each other's ideas, then wraps it in a roadmap and a changelog. For collecting explicit, upvoted requests and closing the loop in public, it is a tidy tool that a lot of teams like. The reason people look at Canny alternatives is that a voting board only captures the customers who show up to vote, and most of your feedback never lands there. It is in the support queue, the app store, the churned-user survey and the in-app comment.

UserInsight reads all of that. It unifies support tickets, reviews, surveys and in-app feedback, clusters everything into themes ranked by how often they appear and who raises them, and connects each theme to how those users behave, so the quiet frustration that predicts churn counts as much as the request with 200 upvotes. It works on aggregate, consented data with no PII exposed, and every theme opens onto the verbatim feedback behind it.