Feedback & voice · Alchemer vs Qualtrics vs QuestionPro
Alchemer pricing, Alchemer vs Qualtrics vs QuestionPro pricing and cost per response for US survey and research teams
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Short answer
Alchemer publishes per-user prices: $315, $1,075 and $1,895 a user a year for its Collaborator, Professional and Full Access licenses, capped at three users before you move to a quoted Platform plan. QuestionPro publishes $99 a user a month billed annually for Advanced ($1,188 a year, 25,000 responses) and $83 for Team Edition with a five-user minimum ($4,980 a year, 100,000 responses). Qualtrics publishes nothing, and Vendr puts its median contract at $30,000 a year across 321 purchases. On published plans, Alchemer is the cheapest per response and Qualtrics is the most expensive by a wide margin.
Unify · surface the why · traced to evidence
Alchemer, Qualtrics and QuestionPro end up on the same shortlist for a simple reason. All three are built for people who run serious surveys: market research, customer experience programs, academic studies, employee pulse checks. The feature lists overlap heavily. The prices do not.
Two of the three publish real numbers, and one publishes none. Alchemer and QuestionPro both print per-user prices with response allowances. Qualtrics routes every buyer to a sales conversation. That makes a side-by-side comparison awkward, because you are setting two list prices against one negotiated contract.
We read every vendor page from a US connection on 28 September 2026. Where a vendor prints no figure, we use Vendr, which negotiates software purchases for buyers and publishes aggregate contract data, and we label those figures as third-party every time they appear.
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Why it works
What your team gets with Alchemer vs Qualtrics vs QuestionPro pricing
The cheapest response is on Alchemer
At the published caps, an Alchemer Collaborator license works out to about $0.004 a response, a QuestionPro Advanced license to about $0.048, and a typical Qualtrics contract has no published cap to divide by at all.
Seat rules decide the bill
Alchemer stops selling self-serve seats at three users. QuestionPro Team Edition starts at five. A four-person team is forced onto a quote with one vendor and pays for an empty seat with the other.
Nobody bills you for going over
Alchemer says exceeding the response limit triggers an account review, not an overage charge. QuestionPro sells a fixed yearly volume. Qualtrics agrees volume up front as committed usage.
What it handles
Unified, analyzed and surfaced, automatically
UserInsight unifies your sources, reads behavior and voice together, and surfaces the churn reasons, feature requests, friction steps and themes, each traced to the signals behind it.
- Every published Alchemer and QuestionPro price, read from a US connection on 28 September 2026
- What Qualtrics costs when it prints no price, from Vendr contract data labeled as third-party
- Cost per response on each plan at its published cap
- Which seat minimum or maximum pushes your team onto a quote
- What a three-person team collecting 50,000 responses a year pays on each vendor
Top churn reason
Onboarding stalls before the first project
traced to 214 tickets + a 9% drop-off at onboarding step 3
Why UserInsight
One platform that fuses behavior and voice
Not an analytics tool that only shows the what, not a feedback repository that is blind to behavior. UserInsight joins both and surfaces the why, on aggregate consented data with no PII.
Unifies every source
Usage analytics, tickets, reviews, surveys and in-app feedback come together in one model, so behavior and voice finally live in the same place.
Surfaces the why
You do not write a query and wait. UserInsight tells you why churn moved and what to build next, ranked and quantified, the moment it changes.
Traced to evidence
Every insight links back to the specific tickets, reviews and events behind it, so you can click through and trust what you act on. No black box.
At a glance
Alchemer vs Qualtrics vs QuestionPro pricing. Vendor pages read first-party from a US connection on 28 September 2026. Contract medians are third-party data from Vendr and are labeled as such.
| Vendor | Published price (US) | Responses included | Seat rules | Over the limit | Contract data (Vendr) |
|---|---|---|---|---|---|
| Alchemer | Collaborator $315, Professional $1,075, Full Access $1,895 per user per year. Monthly $55, $165, $275 per user | 75,000, 100,000 or 125,000 a year, set by the highest license on the account | Self-serve tops out at 3 users; above that, a quoted Platform plan | No overage charge; exceeding the limit prompts an account review | Median $24,274 a year, 36 deals, $6,075 to $40,727, 15.11% average savings |
| QuestionPro | Advanced $99 per user per month, Team Edition $83, both billed annually. Research Suite quoted | Advanced 25,000 a year per license, Team Edition 100,000 a year, Research Suite custom | Team Edition minimum 5 users, Research Suite minimum 10 | Fixed yearly volume; upgrade for more | Median $14,000 a year, $6,920 to $282,000, no deal count printed |
| Qualtrics | None published at any tier | Committed usage agreed in the contract | Unlimited users; priced by product and SKU | Set by contract | Median $30,000 a year, 321 purchases, $7,000 to $139,920, 11% average savings |
| UserInsight | Starter $199 a month billed annually ($2,388 a year), $239 monthly | Analyzes survey answers alongside tickets, reviews and usage | Plan-based, no per-seat survey licenses | Plan-based | Not applicable |
How much does Alchemer cost?
Alchemer, the company formerly called SurveyGizmo, sells three user licenses on its small-team pricing page. Billed annually, Collaborator is $315 a user a year, Professional is $1,075 and Full Access is $1,895. Billed monthly, the same licenses cost $55, $165 and $275 a user a month, which means the monthly route costs roughly twice as much over a year.
Each license carries an annual response allowance: 75,000 for Collaborator, 100,000 for Professional and 125,000 for Full Access. Alchemer says the limit is set by the highest license on the account, so one Full Access seat lifts the whole account to 125,000.
The licenses differ in what the user can do. Collaborator covers basic survey building and sharing, without advanced logic, quotas or deeper reporting. Professional adds advanced question types, advanced logic, reporting, integrations and phone support. Full Access adds the research tools: conjoint analysis, SPSS export, open-text analysis and custom scripting. There is a 7-day trial with no credit card.
Alchemer caps self-serve at three users
The detail that shapes most Alchemer budgets sits in small print on the plan cards. Professional and Full Access are sold to a maximum of three users. Above that, Alchemer moves you to a Platform plan with a custom price.
That explains the gap between the list price and what buyers actually sign. Three Full Access seats, the most you can buy without a quote, cost $5,685 a year. Vendr puts the median Alchemer contract at $24,274 a year across 36 deals, with a range of $6,075 to $40,727. The typical Alchemer customer is on a Platform contract, not on the pricing page.
For a small research team, that is good news: the self-serve price is real and low. For a department with eight people who need to build surveys, plan on the quoted number and use the per-seat prices only as a negotiating reference.
How much does QuestionPro cost?
QuestionPro publishes two paid survey plans. Advanced is $99 a user a month, billed annually, which is $1,188 a year for one user and 25,000 responses a year. Team Edition is $83 a user a month, billed annually, with a five-user minimum, so the smallest Team Edition purchase is $4,980 a year for 100,000 responses a year, collaboration features, regional data centers and a dedicated account manager.
Above that sits the Research Suite, which is quoted, with a ten-user minimum, and adds conjoint and MaxDiff, a community platform, panel audience and research services. The raw page source still carries a commented-out price of $10,000 a year on the Research Suite card, and the employee experience card carries a commented-out "Starting at $5,000 a year". Neither is displayed, so neither is an offer, but both tell you where QuestionPro once anchored those products.
Vendr puts the median QuestionPro contract at $14,000 a year, with a range of $6,920 to $282,000, and does not print a deal count. QuestionPro also sells a free Essentials plan limited to one user and 200 responses per survey, which is a trial of the builder rather than a plan a team can run a program on.
QuestionPro Team Edition costs more per response than Advanced
Read the two plans side by side and the volume discount runs the wrong way. Advanced at $1,188 for 25,000 responses is about $0.048 a response. Team Edition at $4,980 for 100,000 responses is about $0.050. The cheaper per-user price on Team Edition is paid for by the five-seat minimum.
So Team Edition is worth buying for what it adds, which is collaboration, shared workspaces and an account manager, not to lower your cost per response. If you are one analyst who needs volume, a single Advanced license is the cheaper unit. QuestionPro describes the Advanced allowance as 25,000 responses per year of license, so confirm in writing whether a second Advanced license adds a second 25,000 before you size a team on it.
How much does Qualtrics cost?
Qualtrics does not publish a price for any of its survey or experience management products. Contracts are annual, sold on committed usage, and priced by product line and SKU, with unlimited users. That last point matters in this comparison: Qualtrics does not meter seats, so the cost of adding a tenth researcher is zero, while it is a quote with Alchemer and another $996 a year with QuestionPro Team Edition.
Vendr's Qualtrics dataset is the largest of the three: a median contract of $30,000 a year across 321 purchases, a range of $7,000 to $139,920, and an average saving of 11% on the first offer. That median is more than twice QuestionPro's and about 24% above Alchemer's.
Qualtrics earns that premium in large programs: text analytics across channels, contact center integrations, panel sample, employee and brand research on one platform. If your program is a handful of studies a year, you would be paying for capability you do not use.
Alchemer vs Qualtrics, which is cheaper for a research team?
On published prices, Alchemer by a wide margin. A three-person team on Alchemer Full Access pays $5,685 a year for 125,000 responses and the full research toolkit. The same team on Qualtrics has no published price, and the median Qualtrics contract is $30,000.
The comparison changes once you pass three survey builders. Alchemer then quotes a Platform plan, and its contract median of $24,274 is close enough to Qualtrics that the decision becomes about capability. Qualtrics has the deeper enterprise stack, with unlimited users and cross-channel analytics. Alchemer is usually easier to deploy and quicker to integrate into a CRM workflow. Both are credible, so get both quotes in the same week and put them in front of each other.
QuestionPro vs Qualtrics, which should a US team buy?
QuestionPro is the budget-safe choice and Qualtrics is the enterprise default. QuestionPro publishes prices, its median contract is $14,000 against $30,000 for Qualtrics, and it covers the core research toolkit, including conjoint and MaxDiff on the Research Suite. A lot of universities and mid-size companies move from Qualtrics to QuestionPro for exactly that reason.
Qualtrics is the stronger pick when the survey is one part of a larger experience program: you need contact center, digital and employee data on one platform, unlimited users across departments, and analytics that go beyond the survey itself. If your requirement list stops at running well-designed surveys and reporting on them, QuestionPro will do the job for less than half the typical spend.
What a three-person team collecting 50,000 responses pays on each
Take a common case: three people build surveys, and the program collects around 50,000 responses a year.
On Alchemer, three Professional licenses cost $3,225 a year and include 100,000 responses. Three Collaborator licenses would cost $945 but lack advanced logic and reporting, which most teams at this volume need.
On QuestionPro, Team Edition is the plan built for teams, but its five-seat minimum means paying $4,980 a year for two seats nobody uses. Three Advanced licenses cost $3,564 a year, and whether that covers 50,000 responses depends on how the 25,000 per-license allowance is applied, so get it confirmed.
On Qualtrics, there is no published figure. Budget from the Vendr median of $30,000 a year and negotiate down from the first offer.
On list prices alone, this program costs about $3,200 on Alchemer, $3,600 to $5,000 on QuestionPro and around $30,000 on Qualtrics.
What none of the three does with the answers
All three tools collect responses and report on them. The work that usually gets skipped comes afterwards: reading thousands of open-text answers next to the support tickets, app reviews and product usage from the same customers, and working out which problems are actually driving churn.
UserInsight does that part. It reads every survey comment, groups the recurring themes, counts the customers behind each one, and links each theme to what those customers do in the product. Teams run it on top of whichever survey tool they choose, importing responses from any of the three. Plans start at $199 a month billed annually.
Good questions
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Unifies usage, feedback, tickets, reviews and surveys · traced to source · no PII