Feedback & voice · Survicate vs Sprig vs Qualaroo
Survicate vs Sprig vs Qualaroo pricing: Survicate pricing, Sprig pricing and Qualaroo pricing for in-app survey tools, compared per response
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Short answer
Of the three in-app survey tools, Qualaroo is the cheapest way to run behavior-targeted surveys on a website, Survicate has the most transparent published ladder, and Sprig publishes no price at all. Read first-party from each vendor's US pricing page in September 2026, Qualaroo Business costs $599.88 a year for 100,000 survey displays a month with unlimited responses. Survicate Growth runs from $56 to $289 a month on annual billing for 100 to 1,500 responses a month, but event and behavior targeting starts on Pro at $349 a month. Sprig lists a single enterprise platform, quoted on response volume, activated capabilities and deployment channels, with no free plan and no self-serve tier.
Unify · surface the why · traced to evidence
If you run a SaaS product, a marketplace or a busy marketing site, these three end up on the same shortlist because they all do one thing the classic survey tools do badly: ask the question inside the product, at the moment something happens, instead of in an email three days later. That is where the similarity ends. They price that capability on three different meters, put it on three different tiers, and one of them no longer publishes a price at all.
We read Survicate, Qualaroo and Sprig's pricing pages first-party in September 2026 from a US connection, including the pricing data the pages load behind the plan cards, because that data carries the full slider ladder that the cards only show one position of. What came back is below, normalized so that the three quotes you will end up holding can be put side by side in an approval document.
Traced to source evidence
No PII · GDPR-friendly
Why it works
What your team gets with Survicate vs Sprig vs Qualaroo pricing
Each vendor meters a different unit
Survicate sells a monthly response allowance on a slider. Qualaroo sells unlimited responses but caps how many times your surveys are displayed, which it calls tracked pageviews. Sprig prices total response volume across studies plus the research capabilities and channels you switch on. A quote from each is three answers in three units until you convert them.
The in-app feature you want sits one tier up
Behavior-triggered surveys are why product teams buy these tools. On Survicate, event and behavior targeting is Pro and Enterprise only, so the $56 to $289 Growth ladder cannot fire a survey on a product event. On Qualaroo, Business covers behavior targeting on the web, while the native iOS and Android SDK is listed on Enterprise.
Sprig moved upmarket
Sprig's pricing page now shows one enterprise platform and a demo button: no free plan, no starter tier, no published number. Many comparison articles still quote older Sprig tiers. Budget for a sales cycle and an annual contract if Sprig is on your list.
What it handles
Unified, analyzed and surfaced, automatically
UserInsight unifies your sources, reads behavior and voice together, and surfaces the churn reasons, feature requests, friction steps and themes, each traced to the signals behind it.
- What every published US plan on Survicate and Qualaroo costs, and what Sprig prices on instead
- The real cost per response on each Survicate rung, from $0.56 down to $0.19
- Which tier each vendor puts behavior-triggered in-app surveys on
- What happens at the cap on each tool, which differs on all three
- Which one fits a SaaS product team, a marketing site, and a research program
Top churn reason
Onboarding stalls before the first project
traced to 214 tickets + a 9% drop-off at onboarding step 3
Why UserInsight
One platform that fuses behavior and voice
Not an analytics tool that only shows the what, not a feedback repository that is blind to behavior. UserInsight joins both and surfaces the why, on aggregate consented data with no PII.
Unifies every source
Usage analytics, tickets, reviews, surveys and in-app feedback come together in one model, so behavior and voice finally live in the same place.
Surfaces the why
You do not write a query and wait. UserInsight tells you why churn moved and what to build next, ranked and quantified, the moment it changes.
Traced to evidence
Every insight links back to the specific tickets, reviews and events behind it, so you can click through and trust what you act on. No black box.
At a glance
Survicate vs Sprig vs Qualaroo, read first-party from each vendor US pricing page in September 2026
| Vendor | Publishes a price | What it meters | Entry paid plan | Behavior-triggered in-app surveys start on | At the cap |
|---|---|---|---|---|---|
| Survicate | Yes, the full slider ladder | Responses per month, plus data points from other feedback sources | Growth, $56 a month billed annually for 100 responses a month ($672 a year). Starter from $89 month to month | Pro, from $349 a month | Starter can switch on overage at $0.39 to $0.89 a response. Growth, Pro and Enterprise stop collecting |
| Qualaroo | Yes, four plans | Survey displays (tracked pageviews) and email sends. Responses are unlimited | Essentials, $19.99 a month billed annually ($239.88 a year), link and email surveys only | Business, $49.99 a month billed annually ($599.88 a year), web. Mobile SDK listed on Enterprise | Surveys stop displaying until you upgrade or buy more views from support |
| Sprig | No figure at any tier | Total response volume across studies, activated capabilities, deployment channels | None published. Demo and quote only | Quote only | Not published |
How much does Survicate cost?
Survicate publishes a slider rather than a single price, and the headline figure is not the bottom of it. The plan card says Growth starts at $114 a month billed annually, but that is the slider's default position at 250 responses a month. The pricing data behind the page carries a lower first rung: 100 responses a month for $56.
The full Growth ladder, billed annually and shown as a monthly figure: 100 responses a month for $56 ($672 a year), 250 for $114 ($1,368), 500 for $169 ($2,028), 1,000 for $229 ($2,748) and 1,500 for $289 ($3,468). The next rung, 2,500 responses, carries no price and routes to Pro, which starts at $349 a month with a custom yearly pool of responses. Enterprise starts at $569 a month.
Starter is the only month-to-month option: 100 responses for $89, 250 for $179 and 500 for $279, with five seats, two active surveys and six months of data retention. There is also a free plan with 25 responses a month, one active survey and 30 days of retention, and a 10-day trial of Growth features with no card required.
What does a response cost on each Survicate plan?
On Growth the unit price falls steeply as you climb: about $0.56 a response at 100 a month, $0.46 at 250, $0.34 at 500, $0.23 at 1,000 and $0.19 at 1,500. The top published rung costs roughly a third as much per response as the bottom one.
Starter is where the numbers turn against you. At 500 responses a month it costs $279, against $169 on Growth for the same 500. That is $1,320 a year more for fewer features: Starter has two active surveys instead of unlimited, six months of retention instead of two years, five seats instead of ten, and no AI categorization and sentiment. It also costs within $10 a month of Growth at 1,500 responses, three times the allowance.
Starter buys flexibility, not value. If you know you will run in-app surveys for a year, the annual Growth tier is the cheaper purchase at every volume Survicate publishes.
Which Survicate plan includes event-triggered in-app surveys?
Pro and Enterprise. Survicate's own feature comparison lists event and behavior targeting, JavaScript targeting, survey sampling, response caps, A/B testing, webhooks and the export API as Pro and above. Growth includes attribute targeting (role, plan, company) and URL targeting, and Starter includes neither attributes nor events.
The Growth plan card is looser than the table: it lists targeting surveys by attributes and events as included. The comparison table on the same page, which is the more specific of the two, marks event and behavior targeting as not included on Growth and describes it as triggering on custom events through a JavaScript implementation. If firing a survey when a user finishes onboarding, hits an error or uses a feature for the third time is the reason you are buying, plan on Pro at $349 a month or more, which is at least $4,188 a year, and confirm it in writing before you sign.
The mobile SDK, in-product surveys and website pop-ups are available on every paid Survicate tier. What changes across tiers is how precisely you can target them.
How much does Qualaroo cost?
Qualaroo, owned by ProProfs, publishes four plans. Free covers 50 responses, 500 email sends and 10,000 tracked pageviews. Essentials is $39.99 a month, or $19.99 a month billed annually ($239.88 a year), with 1,000 email sends a month. Business is $99.99 a month, or $49.99 a month billed annually ($599.88 a year), with 5,000 email sends and 100,000 pageviews a month. Enterprise starts at $149.99 a month and is annual only.
Two details are worth catching before you buy. First, Essentials is a link and email survey plan: its feature list includes forms, email sends and scored surveys but not the Nudge, which is Qualaroo's name for its on-site and in-app survey. The cheapest plan that puts a survey inside your product is Business. Second, the Enterprise card prints $1,798.88 billed annually, while twelve months at $149.99 is $1,799.88. The two figures on the same card are a dollar apart, so check which one appears on your order form.
White-label branding is a separate $300 a year add-on. Qualaroo offers a 15-day money-back guarantee, does not accept PayPal, and charges a $100 processing fee on ACH or check payments, which it only accepts on purchases over $3,000.
What does Qualaroo actually meter if responses are unlimited?
Survey displays. Qualaroo counts a tracked pageview every time a Nudge is shown on a page, so a visitor who sees an active survey on three pages uses three. Pages without an active survey are not counted. Responses are unlimited on every paid plan, but the number of chances to get a response is capped.
That makes your cost per response a function of your response rate, which only you can measure. As a worked example rather than a benchmark: if 3% of displays on Business turn into an answer, 100,000 displays a month yields about 3,000 responses, or 36,000 a year for $599.88, which is under two cents a response. At 1%, it is about 12,000 a year and five cents each. Either way it is far below Survicate's published range, which is the main reason Qualaroo keeps winning price-led shortlists.
The counter resets on your billing date, not the calendar month, and unused displays do not roll over. When the allowance runs out, surveys stop showing until you upgrade or buy additional views from support.
How much does Sprig cost?
Sprig publishes no price. Its pricing page, read in September 2026, describes one enterprise platform and a demo button. There is no free plan, no starter tier and no self-serve checkout on the page.
What the page does publish is the pricing basis. Sprig quotes on three things: total response volume across all your studies, which research capabilities you activate (experience measurement, foundational discovery, journey and behavioral research, market and consumer insights, and concept and prototype testing), and which deployment environments you use (link, email, web and mobile). Enterprise onboarding and support are included rather than sold separately, and the page lists SOC 2 Type II, HIPAA, GDPR, CCPA and the Data Privacy Framework.
Sprig has also broadened from in-product surveys into a research platform, with AI agents that design studies, field them and synthesize the results, plus a participant panel it describes as 300,000 verified people. If you only need targeted in-app surveys, you are paying for a research program you may not use. If your research team runs panel studies and concept tests alongside in-product surveys, Sprig consolidates tools you would otherwise buy separately.
Survicate vs Qualaroo: which is better for a SaaS product team?
For behavior-triggered surveys on a web app with a limited budget, Qualaroo Business at $599.88 a year is the cheapest published option by a wide margin, and its targeting covers identity, visit frequency, timing and behavior, plus an Identify API that ties each answer to a known user. For a native mobile app, Qualaroo lists the iOS and Android SDK on Enterprise, which starts around $1,800 a year.
Survicate costs more for the same trigger but gives you more around it: two-way HubSpot and Intercom sync on Growth, AI categorization and sentiment on Growth, a research hub that pulls in reviews and tickets as data points, and on Pro, Amplitude, Mixpanel, Fullstory and Segment connections plus A/B testing of surveys. If you want event targeting on Survicate, you are on Pro.
Sprig fits when surveys are one part of a funded research program rather than the whole job.
What none of the three does for you
All three are very good at collecting answers. What happens after is the expensive part. A product team running in-app surveys on a few thousand monthly users quickly has thousands of open-text answers a quarter, and the answer that explains churn is usually sitting next to a support ticket and a one-star review saying the same thing in different words.
UserInsight reads survey answers together with support tickets, app reviews and product usage, clusters them into named themes with counts, and ranks the themes by how many paying accounts they touch. You keep whichever survey tool fits your budget and point UserInsight at its output, or run in-app surveys in UserInsight directly and skip the export step. Either way, the survey stops being the end of the process.
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Unifies usage, feedback, tickets, reviews and surveys · traced to source · no PII