Lyssna pricing vs Userlytics pricing and dscout pricing for US research teams

Userlytics prints three ways to buy. The Project Based plan needs no subscription and is priced per participant session, with a minimum purchase of 5 sessions. The Enterprise plan, which Userlytics labels most popular, is an annual plan with volume discounts, unlimited seats and a dedicated account manager on plans over $12,000. Each panel purchase also comes with a free bring-your-own-participant credit.

The per-session price is where the page disagrees with itself. The comparison table says Enterprise sessions are "as low as $30/session". The plan card on the same page says "$34/session". On 120 sessions a year that is the difference between $3,600 and $4,080, so ask which figure applies to your volume before you sign.

If you recruit your own participants, Userlytics sells a subscription instead. A seat toggle switches between two plans: Premium at $699 a month for 5 seats, and Advanced at $999 a month for 10 seats, both paid annually. That is $8,388 or $11,988 a year, or about $1,678 and $1,199 per seat. Advanced also adds an account manager, unlimited moderated sessions instead of 50 and 200 AI transcriptions a month instead of 50. Advanced at $11,988 a year sits $12 below the $12,000 line the Enterprise column uses for an account manager, yet the toggle marks the manager as included, which is worth confirming in writing. Limitless, with unlimited accounts and tests, is a custom quote.

dscout publishes no price on any plan. Its pricing page lists Core for lean teams, Select for growing teams and Enterprise for large organizations, each with a "Discuss pricing" button. Enterprise appears twice on the page with two different feature lists, one mentioning custom behavioral targeting and up to 5 concurrent delivery projects, the other flex seats and advanced custom integrations.

The page does say what moves the price. You choose how many seats of each type you need (admin, researcher, collaborator and viewer), how much research you plan to run, and how much to pay participants. dscout lets you set the incentive per study, paying more for a week-long diary study and less for a short task, and Core already includes incentive payments, onboarding and unlimited study strategy sessions. Select adds intercept studies, multiple interview moderators, custom NDAs and project delivery help on up to 3 concurrent projects.

The best public anchor is Vendr, which reports a median dscout contract of $49,250 a year across 53 purchases, a range of $24,185 to $109,535 and an average negotiated saving of 18 percent.

Take a US product team with 5 researchers and designers running two unmoderated studies a month with about 5 panel participants each, roughly 120 panel sessions a year.

On Lyssna the platform is $1,992 a year on Growth billed annually, and the 120 panel responses are bought separately at a price set by study length and targeting in Lyssna's panel calculator. Growth's 60 in-depth studies a year comfortably covers 24.

On Userlytics the same team buys Enterprise panel sessions at $30 to $34 each, $3,600 to $4,080 a year, with unlimited seats included. If it also recruits from its own customer list, the Premium subscription adds $8,388 a year.

On dscout the team gets a scoped quote. The reported median is $49,250, roughly 25 times the Lyssna Growth list price, and it buys a different product: diary and field studies, intercepts and delivery help, not only unmoderated tests.

The medians tell the same story from the buyer side. Lyssna's $7,700 median is almost four times its Growth list price, so the typical Lyssna buyer is spending on panel credits or Enterprise, not on Growth alone. Userlytics' $16,700 median sits above both subscription prices, which points the same way: the panel is usually the bigger half of the bill.

Maze is usually the fourth name on this list, and for a US buyer its pricing is narrower than it looks. Maze's own pricing data lists Free, Starter at $99 a month and Enterprise at custom pricing, but the Starter plan carries an excluded-countries list that includes the United States, Canada, the United Kingdom and most of Europe. Free and Starter also share the same limits, 5 seats and 1 study a month, and moderated interviews, mobile app testing and SSO are Enterprise only.

That leaves a US team choosing between 1 study a month for free and an Enterprise quote. Vendr reports a median Maze contract of $29,000 a year across 33 purchases. If you need more than one study a month and do not need Enterprise security, Lyssna Growth is the published option closest to what Maze Starter offers elsewhere.

Ask each vendor for the price of one panel participant at your usual study length and targeting, in writing. It is the line that grows fastest and the one least visible on a pricing page.

Ask Userlytics which per-session figure, $30 or $34, applies at your volume, and whether the account manager comes with Advanced or only above $12,000. Ask Lyssna whether unused in-depth studies roll over on annual billing and what the bulk credit discount is at your volume. Ask dscout which of the two Enterprise feature lists your quote covers and how many seats of each type it includes.

Finally, ask all three about renewal. A first-year discount that disappears at renewal changes the three-year cost more than any difference in list price.

User testing tells you how a small group of recruited people react to a design. It does not tell you which problems your existing customers are already reporting, how many accounts are behind each one, or which ones show up before a cancellation. That evidence sits in support tickets, survey comments, feature requests and app reviews you already collect.

UserInsight pulls those sources into one place, groups what customers say into themes, counts the accounts behind each theme and ties it to product usage and churn, starting at $119.50 a month billed annually. Teams use it to decide what to test next, so the panel budget goes to the questions that matter most.