Condens Pricing With Plans, Seat Costs and Contracts per Researcher in 2026

Condens publishes its prices, which makes it the exception among research repositories. Lite costs 15 a month, or 165 a year, for one contributor. Business costs 500 a month billed yearly, 6,000 a year, for five contributors and unlimited viewers, and each extra contributor adds 85 a month. Enterprise starts at five contributors and is quoted. Vendr reports a median Condens contract of $8,820 a year. All figures were read from condens.io/pricing over a US connection on 5 October 2026.

Condens pricing plans at a glance

Three plans, one trial, no free tier. Every paid plan includes unlimited projects, unlimited file storage and unlimited automated transcription, so the price is driven by people, not by how much research you upload.

The trial is 15 days and needs no card. When it ends without payment details, the workspace switches to read-only rather than disappearing, which is a kinder default than most. Condens is free for educational use and discounts non-profits.

How much does Condens cost per year?

It depends almost entirely on how many people need to analyze rather than read. One researcher pays 165 a year on annual Lite, or 180 paying monthly. Three researchers on Lite pay roughly 525 to 540 a year, because each extra Lite contributor is 15 a month. Five researchers move to Business at 6,000 a year, and from there each additional contributor costs 1,020 a year: eight contributors is 9,060, ten is 11,100 and fifteen is 16,200.

Vendr, which negotiates software contracts for buyers, reports a median Condens purchase of $8,820 a year, with a range of $6,084 to $9,828. It does not print how many purchases that rests on, so treat it as a band rather than a statistic. The useful thing is where the median sits: about 2,800 above the Business base, which is close to what three extra contributors cost at list. A typical Condens buyer looks like a research team of seven or eight on Business, not a solo researcher and not an enterprise rollout.

If you are comparing Condens against vendors that publish nothing, the Dovetail vs Condens vs Marvin pricing comparison puts all three on one table at 1, 3, 5, 10 and 25 contributors.

Is Condens priced in euros or dollars?

Both, depending on where you look. Condens is a German company and its pricing page displays euros, even to a visitor in the US. The structured data embedded in the same page, which is what search engines and AI assistants read, lists the identical numbers, 15 and 500, with the currency set to US dollars. Vendr's US contract data, a $8,820 median against a 6,000 base, fits a dollar list.

On a Business contract the gap between the two currencies is several hundred dollars a year, so ask for the invoice currency in writing before you sign. Business and Enterprise can be paid by bank transfer, which suits a finance team that pays annual software by invoice.

What does the Condens Lite plan include?

Lite is built for one researcher analyzing individual projects. It includes unlimited transcription, unlimited projects, the analysis features (tagging, highlight reels, the whiteboard, split-screen mode, session templates), basic integrations such as Zoom and Google Drive, and sharing of individual findings through a public link. It is the only plan with a monthly option.

The limits are organizational rather than analytical. Lite has one folder, 25 cross-project participant profiles, no global tags, no participant pool and no stakeholder interface. That makes it a good analysis tool and a weak repository. The moment you want last quarter's research findable by people who were not in the room, you are shopping for Business.

What does Condens Business add over Lite?

Business is where Condens becomes a repository. It adds unlimited viewers who read without a paid seat, three customizable insights repositories for stakeholders, global tags and tag boards, AI search across raw research data, connections to ChatGPT and Claude, Slack and Microsoft Teams integrations, impact and usage analytics, granular permissions and two-factor authentication.

Two things that look included are not. Single sign-on and HIPAA compliance are an add-on on Business and only included on Enterprise, and so is Condens AI search inside Slack and Teams. If your security team requires SSO, and most US companies above a few hundred people do, price the add-on before you compare Business against a rival's quote. Vendr's own plan description lists SSO as part of Business; the vendor's page says otherwise, and the vendor's page is the one your contract will follow.

How many contributors can you add to Condens?

As many as you buy. The plan cards say extra contributors cost 15 a month on Lite and 85 a month on Business. The comparison table directly underneath shows 0 under additional contributors for both plans and "contact us" for Enterprise. We read that as the table describing included extras rather than forbidding more seats, but it is a contradiction on the vendor's own page, so get the per-seat rate on the order form.

Seats are concurrent rather than named. Condens says the number of seats determines how many people can use it at the same time, and seats can be reassigned monthly. For a team where contractors and rotating researchers come and go, that is worth more than it looks: you buy for the people working this month, not for everyone who ever logged in.

Condens vs Dovetail pricing

This is the comparison most buyers are really making, and the gap is large. Dovetail retired its self-serve Professional plan in 2026 and now sells Free (one project, one channel) and a quoted Enterprise plan. When we read Vendr in August 2026 it reported a median Dovetail contract of $21,600 a year across 45 purchases, roughly two and a half times the Condens median. Dovetail does give viewers free access on Enterprise, so for an organization with a few researchers and hundreds of readers the difference narrows, but it rarely closes. The full breakdown is in our Dovetail pricing guide.

Condens also wins on speed of purchase. A research lead can start a trial today, see the bill before any call, and be on Business by the end of the month. Dovetail Enterprise is a sales cycle, a security review and a negotiation, which for many teams is the real cost.

Is Condens worth it?

For a research team of three to fifteen people running interviews, usability tests and diary studies, Condens is one of the better-value repositories you can buy, and the only well-known one that tells you the price first. Unlimited transcription removes a cost that other tools meter, and unlimited viewers on Business means stakeholders can read without a seat negotiation.

It is worth less if your evidence does not come from studies. A repository is designed around research you run on purpose. If most of what you need to understand arrives every day as support tickets, app reviews, NPS comments and survey answers, tagging it by hand inside a research tool will not keep up, and paying contributor seats to try is the expensive way round. Many teams end up presenting findings from both sources to leadership, and if that step eats your week, a tool that can turn a written research report into a slide deck saves more time than another repository feature.

When a feedback analytics tool fits better than Condens

Condens tells you what your participants said in the sessions you ran. UserInsight answers a different question: which issues across all your customers are driving churn right now. It pulls product usage, support tickets, survey comments and reviews into one place, groups them into themes, counts the customers behind each one and ties it to retention, on a plan with a published price. Teams often run both: Condens holds the interviews, UserInsight shows which interview to run next. If you are weighing research and feedback tools together, our user research platform comparison covers the wider field.

Frequently asked questions about Condens pricing

Does Condens have a free plan? No. Condens has a 15-day free trial with no card required, after which the workspace becomes read-only unless you subscribe. It is free for educational use and discounted for non-profits. The cheapest paid option is Lite at 15 a month for one contributor.

How much is Condens per user? Lite is 15 a month per contributor. On Business, the first five contributors are included in the 500 a month price, which works out to 100 each, and every additional contributor is 85 a month. Viewers on Business and Enterprise are free and unlimited.

Can you pay for Condens monthly? Only on Lite, at 15 a month. Business is priced at 500 a month but paid yearly, 6,000 a year, and Enterprise is a custom contract. Business and Enterprise can be paid by bank transfer.

Does Condens include SSO? Only on Enterprise. On Business, single sign-on and HIPAA compliance are a paid add-on, and Lite does not offer them. Two-factor authentication is included from Business up.

What does Condens Enterprise cost? Condens does not publish it. Enterprise requires a minimum of five contributors and adds unlimited insights repositories, the Condens API, advanced redaction, custom terms and SLAs, and a dedicated customer success manager. Business at list for twenty-five contributors would be 26,400 a year, which is a sensible ceiling to negotiate under.