UserVoice Pricing 2026 and UserVoice Cost Per Year After the Published Plans Ended

UserVoice publishes no price in October 2026. Its pricing page says plans are based on feedback volume, the tools you use and the integrations you connect, "never by seat", and ends in a "Talk to an Expert" button. It has not always been that way: archived copies show published tiers from $699 to $1,349 a month through late 2025, then a single line, "Starting at $16,000 per year", from January to June 2026. Vendr reports a median UserVoice contract of $16,719 a year, with a range of $9,996 to $56,275.

How much does UserVoice cost in 2026?

Plan on about $16,000 to $17,000 a year for a standard UserVoice contract, and on a range from roughly $10,000 to more than $50,000 depending on feedback volume and integrations. Those two anchors come from different places and agree closely. The first is UserVoice's own starting price, which it printed on its pricing page for the first half of 2026. The second is Vendr, a procurement company that publishes aggregate contract data, whose median sits $719 above that printed floor.

We read uservoice.com/pricing from a US connection on 8 October 2026. The page lists what every plan includes (a customer feedback portal, capture tools, internal and external communications, segmentation, security and compliance, expert onboarding) and carries no dollar figure, no plan names, no monthly or annual toggle and no checkout. A free trial exists, but only through sales: UserVoice says you book a demo and it sets up a workspace your team can use for 30 days.

That makes UserVoice a quote-only purchase today, and it is why the articles ranking for this query disagree so badly. Most of them are quoting one of three different price lists UserVoice has published in the last two years.

How UserVoice pricing changed from 2024 to 2026

We pulled archived copies of the UserVoice pricing page from April 2024 through October 2026 and read the plan cards on each. Here is what the page itself said at each point, with annual-billing prices first and quarterly-billing prices in brackets.

Two things stand out. The cheapest way into UserVoice nearly doubled in two years, from $8,388 a year on Essentials in 2024 to a $16,000 floor in 2026, an increase of about 91 percent. And the $16,000 floor sits almost exactly where the old Premium plan was, $16,188 a year, so the entry point today is roughly what the top published tier used to cost.

The October 2025 page also explains a puzzle you will hit in the search results. Its plan cards said Pro, Team and Premium, but the feature comparison table underneath was headed Growth, Team and Strategic, with the same 1,000, 3,000 and 5,000 end-user limits. That is why one comparison blog lists "Growth $999, Team $1,299, Strategic $1,499" and another lists "Pro $899, Team $1,199": both names were on UserVoice's page at the same time, one at quarterly prices and one at annual.

Is UserVoice priced per user?

Not according to UserVoice. Its pricing page says your plan is "based on feedback volume, tools leveraged and the integrations you connect, never by seat", so sales, success and product can all use the same workspace with no added cost per person. The older published plans worked the same way: they capped unique end users giving feedback (1,000, 3,000, 5,000), not internal seats.

Vendr's buyer guide says something different. It describes UserVoice tiers called Essentials, Pro and Enterprise, priced on the number of internal admin seats and feedback volume, starting around $699 a month. The $699 figure matches the Essentials plan UserVoice published in 2024, which suggests the guide is describing that older price list rather than the current one. Use Vendr's contract figures, which come from real purchases, and take the plan structure from UserVoice itself.

For a buyer this is good news. If your feedback volume is modest, adding twenty more people from sales and support to the workspace should not move the quote, and you should push back if it does.

What UserVoice buyers actually pay

Vendr reports a median UserVoice contract of $16,719 a year, with observed contracts from $9,996 to $56,275. The low end sits just under what the old Pro plan cost on an annual agreement, $10,788, and the median sits just above the $16,000 floor UserVoice printed in 2026. In other words, the typical buyer is paying about what UserVoice said its cheapest package cost, not a discount off it.

Vendr's written estimates, labeled by Vendr as estimates rather than observed deals, put small teams at $6,000 to $10,000 a year, mid-sized deployments at $15,000 to $35,000 and large programs at $40,000 to $100,000 or more. The higher brackets usually include more integrations, more feedback volume and professional services.

What else goes into the first-year bill

The license is the biggest line, but it is not the only one, and two of the others are easy to miss.

• Onboarding time. UserVoice says most teams launch in 4 to 6 weeks, with 1 to 2 weeks of technical setup and the rest spent on a success plan and training with a dedicated CSM. On an annual contract that is a month or more of paid time before the board is live.
• Professional services. UserVoice offers them for building a feedback program and for complex migrations. Vendr estimates onboarding and implementation at $2,000 to $10,000 or more where it is billed, and says it is often negotiable.
• Billing cadence. UserVoice's old pages priced quarterly billing 10 percent above annual. Vendr reports that annual upfront payment still tends to unlock 5 to 10 percent against quarterly.

Put together, a realistic first-year budget for a mid-sized product team is the quoted license plus whatever services you accept, landing for most buyers between $16,000 and $25,000.

UserVoice vs Canny pricing

Canny is the alternative most UserVoice buyers price next, and it is the opposite on almost every axis. Canny publishes its prices, starts at $79 a month billed yearly on Pro and meters tracked users, meaning every customer who gives feedback. UserVoice publishes nothing, starts around $16,000 a year and meters feedback volume and integrations. Canny is far cheaper for a small customer base and gets more expensive as more customers vote; UserVoice starts high and stays flatter.

Our Canny vs Productboard vs UserVoice pricing comparison prices the same team on all three meters, and the Canny pricing guide walks through its tracked-user ladder. If you have already decided UserVoice is too expensive, the UserVoice alternatives page compares the tools people move to, on published price and time to launch.

Questions to ask UserVoice before you sign

Because there is no list price, the quote is the price, and a few questions decide whether it is a fair one.

• What feedback volume and which integrations is this quote sized on, and what happens to the price if volume doubles mid-term?
• Is the $16,000 starting package from early 2026 still available, and what does it include?
• Does the quote cap internal users anywhere, given the page says pricing is never by seat?
• Which onboarding and professional services are included, and which are billed separately?
• What is the renewal increase cap, in writing?

It also helps to read what other buyers say after the first renewal. Independent software reviews and ratings from SaaS buyers are useful here, because renewal pricing and time to value rarely appear on a vendor's own page.

Does UserVoice have a free trial?

Yes, but not self-serve. UserVoice says you book a demo and it sets up a workspace your team can use for 30 days. There is no free plan and no way to start without a sales conversation. In 2025 the page offered a 21-day trial with no credit card; the trial got longer as the published prices disappeared.

Why is UserVoice so expensive?

Because it is sold as a managed feedback program rather than a self-serve board. The price includes a dedicated CSM, guided onboarding over 4 to 6 weeks, enterprise security and integrations with tools like Salesforce, Zendesk and Jira, and it is sized on company-wide feedback volume. Teams that only need a voting board usually find a published-price tool cheaper.

Where UserInsight fits

UserVoice is built to collect and rank feature requests. What it does not tell you is whether the most-voted request is the one costing you customers, because that evidence sits in support tickets, survey comments and app reviews as well as the feedback portal.

UserInsight pulls those sources together, groups what customers say into themes, counts the accounts behind each theme and ties it to product usage and churn. Our feature request management page shows how that works for a product team, starting at $119.50 a month billed annually, with no onboarding project before the first insight.